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Return Policy

Everything you need to know about our return and refund policy

General Policy

We accept returns within 14 days of receiving your order. To be eligible for a return, your item must be unused and in the same condition as when you received it.

Return Process

  1. Contact our customer service
  2. Carefully package your item
  3. Include the return form
  4. Send the package to the indicated address

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.