Copyright and Abuse Policy
Our commitment
Merchy is committed to respecting copyright and intellectual property. We take reports of potential violations of copyright, trademarks, and other intellectual property rights very seriously.
Reporting a violation
If you believe that content on our platform violates your copyright or other intellectual property rights, you can report it using the "Report this product" button on the relevant product page.
When you submit a report, you will need to select an appropriate reason from the dropdown menu and provide a detailed description of the problem. For copyright issues, please include the following information:
- A precise identification of the copyrighted work you believe is being infringed
- An explanation of how the reported content violates your rights
- Your contact information so we can reach you if necessary
- A statement that you believe in good faith that the use of the content is not authorized
- A statement, under penalty of perjury, that the information provided is accurate and that you are the rights holder or authorized to act on their behalf
Our processing procedure
Upon receipt of a valid report, your report will follow this process:
- Pending - Your report is received and awaiting review
- Under review - Our team is actively reviewing your report
- Resolved - Action has been taken following your report
- Rejected - Your report has been reviewed but was not deemed to require action
During the review, we may:
- Temporarily remove the reported content
- Contact the content creator to inform them of the report
- Request additional information if necessary
- Make a decision based on our assessment and in accordance with applicable laws
Note: To prevent abuse, our system does not allow multiple identical reports for the same content within a 7-day period.
Counter-notifications
If you are a creator whose content has been removed following a report and you believe that this removal is unjustified, you can submit a counter-notification. Please contact us directly for more information on this procedure.
Repeat offender policy
Merchy maintains a strict policy regarding users who repeatedly infringe intellectual property rights. Accounts of users who are identified as repeat offenders may be suspended or permanently removed from our platform.